Medical Associates of NWA

Receptionist (Peds)

Job Locations US-AR-Fayetteville
ID
2023-1625
Category
Customer Service/Support
Position Type
Regular Full-Time
Location/Org Data : Name
Northwest Pediatrics Acute Care

Overview

NWA Pediatrics is seeking a receptionist. Duties will include, but are not limited to, checking patients in, obtaining and entering all demographic information, answering a multi-line phone, and scheduling appointments. As the first line of communication with our patients, professional attitude and appearance are a must. Must be available to work Monday-Friday.

 

Excellent verbal and written communication skills required in both English and Spanish

 

 

Applicant must have exceptional customer service skills, be self-motivated, reliable, and pay attention to details. Clerical experience is preferred

 

 

About Northwest Arkansas Pediatrics

Northwest Arkansas Pediatrics, a MANA Clinic, is committed to providing excellent, compassionate care to children and their families. Our pediatricians and staff have 30 years of experience caring for children. Drs. Joe T. Robinson and Terry Payton founded the Northwest Arkansas Pediatric Clinic in 1983 to provide comprehensive care for children from infancy to adolescence. Today, NWAP has 20 board certified pediatricians on staff and locations in Fayetteville and Pinnacle Hills.

 

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.

Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

 

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

  • Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
  • One-On-One Training and Development

MANA is an equal opportunity employer

Responsibilities

  • Strive to offer excellent customer service
  • Manage all phases of the patient encounter as listed in the procedure manual; verify patient name, address, phone number and health insurance coverage, primary physician and referring physician
  • Answering multi-line phones
  • Open the department on time
  • Scheduling patient appointments
  • Keep a safe and clean reception area/waiting room
  • Able to work as a team or independently as needed

Qualifications

  • High School Diploma or GED

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