Provides leadership, direction and support in the management of the Organization's Value Based daily operations. Leads the administrative effort to drive improvements in quality, total cost of care and improved customer experience for all enrolled populations. Oversees resource decisions for the department. In partnership with the Organizations leadership, identifies key performance metrics for quality, cost and experience of attributed patients and develops support functions to enable the providers to help meet the key metrics and cost targets.
1. Primarily responsible for all population health-related contracts and activities, with a good working knowledge of all programs. Remains current on changes that impact performance and metrics.
2. Serves as the primary contact and resource to support the provider’s offices and their care coordinators.
3. Provide orientation and training to new office managers and care coordinators or when requested. Communicate current performance and how to be successful in each program.
4. Identify key performance metrics for quality, cost and patient experience within the value-based care plans.
5. Inform and present the executive leadership team Value Based Care plan metric performance, opportunities, and any changes.
6. Maintain and evaluate the financial performance of each program compared to prior periods and quantify the financial opportunities.
7. Execute and communicate an annual plan for quality gap closure and program performance for each program.
8. Perform any other related duties as required or assigned.
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc. Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized training, equal to two years of college.
5 Years related experience and/or training
3 Years related management experience
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