We are excited to add an RMA to our team! The Registered Medical Assistant (RMA) supports the clinical team by providing direct patient care, assisting providers during examinations and procedures, and maintaining accurate and organized medical records. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced family practice environment that serves patients across all age groups.

About MANA Family Medicine  

MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life. At Family Medicine, our specialty focuses on men, women, and children. The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

• Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
• One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

How to Apply

To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application.

Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months.  MANA is an equal opportunity employer.

• Patient Care

  • Greet and prepare patients for exams, record vital signs, and update medical history.

  • Assist providers with exams, procedures, and minor in-office treatments.

  • Administer injections, immunizations, and medications as directed.

  • Provide patient education on medications, treatment plans, and preventive care.

• Clinical Support

  • Maintain exam rooms and ensure all equipment and supplies are clean and stocked.

  • Prepare and submit lab and diagnostic orders; follow up on test results.

  • Document patient encounters accurately in the electronic health record (EHR).

  • Manage patient phone calls and messages per provider protocols.

  • Handle prescription refills and prior authorizations as approved.

• Administrative Duties

  • Schedule appointments, referrals, and follow-up visits as needed.

  • Support front office and nursing staff to ensure efficient patient flow.

• Compliance & Safety

  • Follow infection control, OSHA, and HIPAA guidelines at all times.

  • Maintain RMA certification and participate in continuing education.

  • Report any patient safety or equipment issues promptly.

•  

• Education: Graduate of an accredited Medical Assistant program.

• Certification: Registered Medical Assistant (RMA) through AMT, or equivalent (CMA, CCMA).

• Experience: 1–2 years of experience in a family practice or primary care setting preferred.

• Skills:

  • Proficiency with electronic health records (EHR), preferably Epic or similar.

  • Excellent communication and interpersonal skills.

  • Strong organizational and multitasking abilities.

  • Compassionate and professional bedside manner.