The Patient Billing Coordinator performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees. Ensures all clinic staff are informed of policies and workflow changes as it relates to procedures that affect reimbursement. Communicates insurance and billing changes with appropriate staff. Manages the ques to ensure timely payment and claim submission. Liaison between patient billing advocates, physicians and patient to address patient billing concerns. Works closely with CBO staff to address any claim issues.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

• Comprehensive Benefits –
  • Medical & dental
  • 401(K) match and profit sharing
  • Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
  • Employer paid life, long-term & short-term disability benefits
• Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, and many more!
• One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

How to Apply

To apply for a position at any MANA Clinic, you must complete a MANA employment application. Applicants may list the position(s) they are interested in applying on the application and only need to complete one application.

Applications are reviewed by the Human Resources Department at the MANA Administrative Office and are shared with the clinic managers. Applications are kept in our database for managers to review for six (6) months.  MANA is an equal opportunity employer.

• Greet patients with a smile and manage all phases of the patient encounter.
• Billing claim scrub, denials, collections, and returned mail
• Verify the patient’s name, address, phone number, and health insurance coverage. Accurately enter payments into the computer and maintain the cash drawer, checks, and balances, including the end-of-day summary.
• Answer basic billing and insurance questions, and refer to the appropriate source when unable to provide an answer.
• Discharge patients with instructions to call back or return if they have any questions or concerns.
• Tabulate charges, collect copays and other applicable fees, and accurately enter payments into the computer. Maintain the cash drawer, checks, and balances, including the end-of-day summary. Answer basic billing and insurance questions.
• Work the front desk as needed.

High school diploma or GED

12 to 18 months related experience and/or training