Medical Associates is looking for a strategic and hands-on IT Director to lead our technology department and steer our organization into the future. You won’t just be "managing the servers" - you’ll be a key architect of our digital growth, ensuring our systems are scalable, reliable, secure, and aligned with our long-term goals of providing care for our patients.

The ideal candidate is a seasoned pro who can talk high-level strategy in the boardroom and technical specs in the data center with equal ease.  If you thrive in multi-hat environments, can translate business priorities into technology outcomes, and possess the knowledge to ask the right questions and ensure technical excellence, this role is for you.

Responsibilities: 

• Strategic Leadership: Develop and execute an IT roadmap that supports the company's business objectives, maintaining budgetary goals, while reporting directly to the CEO.
• Infrastructure Management and Support: Oversee the design and maintenance of data centers, networks, cloud environments, and both hardware and application systems.  Technical experience and knowledge in these areas is required for our small but agile team.  Also lead our support team to efficiently take care of over 100 providers and their support staff (approximately 1000 endpoints).
• Security & Compliance: This role also serves as our HIPAA Security Officer.  You will act as the guardian of our data, implementing robust cybersecurity protocols, business continuity plans, and ensure compliance with HIPAA and other industry standards. You will develop and maintain information security policy frameworks and align with standards such as NIST.
• Team Development: Lead, mentor, and grow a team of IT professionals, fostering a culture of continuous learning and proactive problem-solving.
• Vendor Management: Negotiate and manage both relationships and contracts with third-party service providers and various hardware and software vendors.

Qualifications:

• Experience: 10-15+ years in IT required.  5+ years in a healthcare environment is preferred.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Technical Depth: Strong technical understanding of data center management, network infrastructure, cybersecurity, server management and virtualization, enterprise software systems, and cloud technologies such as Microsoft 365/Azure and AWS.
• Soft Skills: Exceptional communication skills and the ability to translate complex technical concepts for non-technical stakeholders. Must have excellent organizational and project management skills, detail oriented.

Benefits We Offer:

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits. Below are some of our various benefit offerings:

Comprehensive Benefits

• Medical, Vision, Dental Insurance
• HSA or FSA options with medical insurance
• Voluntary Aflac Accident and Critical Illness
• Employer paid life, long-term & short-term disability benefits
• 401(K) match and profit sharing
• Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

About MANA Administration

The MANA Administrative team provides support services for 27 physician-owned medical practices in Northwest Arkansas. We are an independent, physician owned group established in 1999 to responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for our patients. Our administrative team includes Human Resources, Physician Services, Information Systems, Population Health, Accounting, Reimbursement, Compliance, Communications, Billing Services, and more! We all work together to help our physicians and clinics provide compassionate, comprehensive, quality health care. We support each other, often working on projects together, and maintain a healthy work-life balance.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent, physician-owned healthcare organization offering family medicine, pediatrics, women’s health, and a wide range of specialty and advanced services. As a physician-owned practice, MANA prioritizes compassionate, high-quality patient care while maintaining a personal, patient-centered clinic environment. Our team works together to manage healthcare efficiently, support excellent patient outcomes, and provide comprehensive care. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.