The Coding/Billing Supervisor oversees the daily hospital and clinic charges. Makes sure that both are coded accurately and ready to post in to eCW in a timely manner. Communicates with reception and lets them know when knew information is needed. Acts as a resource for physicians, staff and patients who need help with insurance and coding questions.

Responsibilities: 

1. Familiar with mail processing procedures and able to keep accurate record of transactions regarding deposit amounts and make out daily deposit slips for monies received.

2. Able to research and correct posting errors received from the Reimbursement Department, Task Management queues, Patient Billing Services, Insurance Representatives, etc.. and then use thesesituations as training tools to improve staff accuracy or to initiate policy changes to correct issues.

3. Posting of charges that require special billing, such as outside facility PFT's, corporate billing, organ donors, etc.

4. Manages day to day operations of the FDC billing/coding department

5. Maintenance of paper document storage, ensuring that paper documents are filed correctly, that boxes have appropriate destroy dates, scheduling monthly pick up and able to produce stored documents as needed.

6. Demonstrate complete knowledge of computer fields (e.g., transaction, insurance screens, insurance companies and contracts.

7. Other duties as assigned Coordinates with billers, coders, and posters to ensure claims are submitted in a timely manner

8. Works with MANA CBO to work insurance denials Answers questions from staff, patients, and insurance companies regarding bills, and claims

9. Perform any other related duties as required or assigned

Qualifications: 

• High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc.,
• 2 years related experience and/or training,
• 12 to 18 months related management experience

About Fayetteville Diagnostic Clinic  

Fayetteville Diagnostic Clinic is a physician-owned practice who encourages teamwork and collaboration, increasing efficiency in care, and ensuring patients receive a positive health care experience. To provide a convenient patient health experience, we offer internal medicine, medical specialists, and diagnostic services in one central location.

About MANA

Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services. MANA clinics are independent, physician-owned practices. As a physician-owned practice, our physicians can focus on compassionate, quality, patient care, and retain the quality, personal clinic environment. Physicians make decisions that shape excellent patient care in our practices. By working together, MANA physicians can responsibly manage the costs associated with health care, improve our practice efficiencies, and enhance overall care for patients. Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.

What We Offer

At MANA, you will receive more than just pay. We offer various benefits that matter most to you. MANA team members are eligible to receive benefits on the first day following 60 days of continuous employment. Below are some of our various benefit offerings:

Comprehensive Benefits –

      -Medical Insurance

      -Vision Insurance

      -Dental Insurance

      -HSA or FSA options with medical insurance

      -Voluntary Aflac Accident and Critical Illness

      -Employer paid life, long-term & short-term disability benefits

      -401(K) match and profit sharing

      -Up to 21.5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment

      -Corporate Discounts: MANA has partnerships with various local and nationwide retailers to provide discounts to you; Dell, ATT, Verizon, UARK Federal Credit Union, and many more!

      - One-On-One Training and Development: At time of hire with MANA, you will go through detailed training to ensure you are equipped with what you need for success in our clinics

Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.